Privacy Policy

1. Introduction

We ("we", "us", "our") are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit this website. Please read it carefully. If you disagree with its terms, please discontinue use of the site.

This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Camdenpickpulse (camdenpickpulse.co.uk) is an independent informational resource. We are the data controller for personal data collected through this website. For data protection queries, please contact us at info@camdenpickpulse.co.uk.

3. Information We Collect

3.1 Information You Provide

We only collect personal data you voluntarily provide, for example when you contact us by email. This may include your name and email address.

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical data, including:

• IP address (anonymised where possible)
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Device type and operating system

3.3 Cookies and Local Storage

We use cookies and browser local storage to store your age verification status and cookie consent preferences. No personal data is transmitted to our servers for these functions. See our Cookies Policy for full details.

4. How We Use Your Information

We use collected information for the following purposes:

• To respond to enquiries you send us by email
• To maintain and improve the functionality of our website
• To understand how our website is used (via anonymised analytics)
• To comply with legal obligations

We do not use your data for marketing, profiling, or sale to third parties.

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Legitimate interests – for anonymous analytics to improve our service
• Contract performance / pre-contractual steps – when you contact us with an enquiry
• Legal obligation – where required by law
• Consent – for non-essential cookies, where you have provided consent

6. Data Sharing

We do not sell or rent your personal data to third parties. We may share data with:

• Service providers who assist us in operating the website (e.g., hosting providers), under strict data processing agreements
• Regulatory or law enforcement authorities where required by law

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law. Email correspondence is typically retained for up to 24 months.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of access – to request a copy of personal data we hold about you
• Right to rectification – to correct inaccurate data
• Right to erasure – to request deletion of your data in certain circumstances
• Right to restrict processing – to limit how we use your data
• Right to data portability – to receive your data in a portable format
• Right to object – to object to processing based on legitimate interests
• Rights related to automated decision-making – we do not engage in automated decision-making that produces legal effects

To exercise any of these rights, please contact us at info@camdenpickpulse.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website contains links to external websites, including responsible gambling support organisations. We are not responsible for the privacy practices of those external sites and encourage you to review their respective privacy policies.

11. Children

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the revised policy.

13. Contact

For any questions regarding this Privacy Policy or our data practices, please contact us at info@camdenpickpulse.co.uk.